Terms and Conditions
CANCELLATIONS AND REFUNDS
All sales are final. Furnish Me Vintage does not issue refunds, exchanges, credits, or returns. This rule applies to all sales in our physical retail store, online sales, and telephone orders. We do our best to describe our items accurately and honestly. Make sure you read the entire product description text, view all photos, read the condition report and are aware of dimensions. Feel free to ask us questions. We are available by phone or e-mail. Understand that these are vintage items (unless otherwise noted) that are several decades old in most cases. Have reasonable expectations. These are not new items. Expect some level of wear such as minor scratches, etc. We note outstanding instances of wear in our listings. Contact us with 24-48 hours of purchase if there is a problem with your order. We will work with you to mediate the issue. Orders awaiting local pick-up, local delivery, or shipment may not be cancelled. We are flexible in working through issues with our clients. Let us know if you have extenuating circumstances. We will do our best to reach a reasonable solution. Re-stocking fees may apply in rare cases where management agrees to refunds, cancellations, credits, exchanges, or returns.
Local delivery within a 1 ½ hour driving radius of the Tampa Bay area is available. We ship nationally within the Continental United States. Sorry, we do not ship internationally in most cases. Furnish Me Vintage will arrange shipping for our customers. We work only with trusted carriers. All shipments are insured for shipment. Shipping providers and packing facilities are third party entities independent of Furnish Me Vintage. Customers are free to arrange their own shipping. If arranging your own shipment, be sure that your carrier will provide packing services and insurance. Furnish Me Vintage does not provide packaging for freight items. Items must be picked up within 14 days of purchase. Contact us if you have special shipping needs.
Inspect your shipment at the time of arrival. Look for visible signs of damage on the exterior of the package. Photograph any external damage BEFORE opening the package. Freight deliveries: Notify the driver(s) of damage, make note of damage on the bill of lading paper work before signing and accepting the shipment. Parcels must be accepted in order to start the insurance claim process. Do not refuse shipments. If shipment is refused buyer is responsible for original AND return shipping fees. Initiate your damage claim within 24-48 hours of receiving the parcel. Contact the carrier directly to report the claim. If you have questions, contact us, we will guide you through the process. It is absolutely imperative that you follow all instructions specified by the shipping carrier and/or insurance carrier. Keep all original packing material AND merchandise. Do not dispose of the packing material or merchandise until your claim in settled. Submit all necessary documents and photos required. Do this in a timely manner. The sooner you get your documentation in, the faster your claim is processed and settled. Call or e-mail us if you are having any difficulty with the claim. We will help provide any support or documentation you may need. Recipients must file a claim with the shipping carrier and/or insurance carrier in the case of damaged shipments. Furnish Me Vintage will do all we can to help facilitate this process. Compensation must be sought from the carrier and/or insurance provider. Furnish Me Vintage does not issue refunds for items damaged during shipping. Shipping refunds are at the discretion of the carrier, as per their respective policies. Shipping fees will not be refunded by Furnish Me Vintage under any circumstances.
Freight shipping takes 2-6 weeks to arrive. Expedited freight is available. Transit time for expedited freight shipments is 7-21 business days. All expedited freight shipments are “curbside” freight. This means the carrier will deliver the parcel to your home or building, but will not carry the item inside. Recipient (you) is responsible for bringing the parcel indoors. Recipients might consider having a helper or two on hand for large items. Let us know if you have special requests, black out dates, deadlines, or other special instructions for delivery. We can work with our carriers to meet your delivery needs.
Furnish Me Vintage takes special care to bring quality merchandise to market. Our items are prepared by our staff in order to be ready for your home unless otherwise specified. We note any known malfunctions, damage, or condition issues on our listings. Visit our Saint Petersburg, Florida showroom to inspect items in person if you can. All items are sold as is, with no warranty or guarantee.
ELECTRONICS / STEREO WARRANTY
We encourage buyers to sample the stereo in person at our store. Local pick up is preferred. This piece works now, but since it is a decades old electronic device, we make no guarantee that it will work down the line. Be aware that this is OLD, and old electronics can be fickle. Shipping can be rough on these items. It is not unusual for a stereo to arrive with operational issues after being shipped across country. Carrier will not reimburse unless there are signs of physical trauma. We do not provide compensation for items that arrive non-operational. Buyer is accepting risk if shipping is requested. We cannot repair items that arrive malfunctioning. We do not provide compensation for items that arrive non-operational. We do not issue refunds. All vintage electronics are sold as-is, no warranty, no refunds.
We do not ship or deliver items unless they have been paid in full. Furnish Me Vintage does not offer any sort of lay-away plans. We accept: – Cash – Visa – Mastercard – Discover – American Express – Paypal – Checks (in store, by phone, and mail) Processing fees may be incurred on certain payment methods.
DEPOSITS (HOLDING ITEMS)
We hold items with a deposit at 10% of the list price. This deposit will be credited toward the final cost of your purchase. Deposits are non-refundable, but can be transferred to store credit and used toward the purchase of another item. We will not hold an item on deposit for more than one week unless there are extenuating circumstances.
Furnish Me Vintage strongly discourages storing items. However, we can store your item for $50 a week per item, for up to 3 weeks. Items left behind for 4 weeks or more without pickup or delivery arrangements will be considered abandoned and will be listed again for sale with no refund to the buyer.
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Use of Site
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